Use your Tickets to keep track of your customer support tickets. Revamp CRM also integrates with other Helpdesk providers like  Freshdesk and Zendesk to help you keep your business all in one place. We've also developed our own built-in Helpdesk system to help you keep track of all your open and unresolved Tickets.

In the top menu bar, click your Tickets tab.


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To Edit a Ticket:

Click on 'View' or on the Contact Person's name from the tickets page. You will be redirected to the contact's profile. Click on Tickets tab. Then click on Edit on the ticket you want to edit.

Note: you can only edit or delete Revamp CRM tickets.


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This popup will appear.


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Finally, click on Update 



To Add a Ticket 


On a customer's profile page, click on the Tickets tab and choose 'Add Ticket' as shown in the image below.


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This popup will appear.


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Finally, click on Add



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