eCommerce in general:
eCommerce is  commercial transaction, that involves the transfer of information across the Internet. It covers a range of different types of businesses, from consumer based retail sites, through auction or music sites, to business exchanges trading goods and services between corporations.

Benefits of eCommerce: 

Faster buying/selling procedure, as well as easy to find products. More reach to customers, there is no theoretical geographic limitations. Low operational costs and better quality of services.

Revamp CRM eCommerce: 

Revamp has a deep integration and automatic sync with Shopify, BigCommerce, WooCommerce.

eCommerce Analytics: 

Through the eCommerce analytics you can easily find your best customers, identify your top spenders, loyal customers and repeated ones. Also you can see your Revenue breakdown and lost revenues , track your abandoned carts , canceled orders. it allows you to track your sales , refunds and carts across all sales channel. 

eCommerce Behavioural Segmentation: 

You can segment your customers based on their buying behavior and identify your key indicators to better reach them and create more intimacy. 

Revamp eCommerce Email marketing: 

It allows you to make personalized information about each customer , pre-built automation templates to send a sequence of emails and you can add the product details applied inside any email to boost AOV and win back customers.