A Date-based Automation is based on a specific day or event like customer’s birthday, anniversary or sale.
To create an Automation, navigate to Marketing > Automation then click on Create Automation

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In Create Automation page you'll get to choose from 3 pre-built date-based automations which are:

Holiday, Christmas Sale And Event Awareness 

A pop-up will appear, Type your Automation name, Choose the List or Segment you want to work with, write a description of this Automation, and most importantly, you need to set the Date that your Automation will be centered around then click on Save button.

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A new Step will appear; you need to Choose Action from a drop down list, then type number of days to be waited before or after the selected Date for the action to be triggered.

 Each action has different configurations, for example, Create a Task you must choose the type of your task, subject, due date and who's assigned to this task. but when you choose Send Email, you will need to select an Email Template and Edit Email Subject so your account will send it on behalf of you.

Once you're done click Save, then you can Add New Step until you have a completed workflow.

After creating your Automation Steps you can Edit each step, re-order Steps, or even Delete steps. Once you’re happy with what you have click on Start Automation button.

Note: After an Automation starts, you can’t make changes, because this would break the process for Contacts who are already in the Automation.

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Revamp CRM Enables You to Target Individual Segments

To create a Marketing Automation or Newsletter for a specific segment go to Customers > Segments. Use the Actions drop-down menu to choose what action you would like to perform on that segment. 


Here, you can choose whether to Add Automation or Send Newsletter.

When you click on 'Add Automation' this pop-up will appear. Fill in the info and choose Save.


You will be redirected to the Automations page where you can add steps to the Automation process. When you're done, choose Start Automation to run it.

An automation for your specified segment has been created!

You can do the same for Newsletters. Click on 'Send Newsletter'. You will be redirected to the Newsletter Wizard. Follow the steps or check out here how to use the Newsletter Wizard. 

You can then start the Newsletter immediately or schedule it to start automatically at a given time.