You can easily view and manage support tickets within your CRM account, every ticket will be associated with the relevant contact profile so you have a clear overview of each contact.

Key Features:

  • We will import all your tickets and attach them to relevant Revamp CRM contact profile.

  • If your contacts don't exist in your Revamp CRM account, we will automatically create new contacts.
  • If the Contact already exists in Revamp CRM, it will be updated.
  • Your tickets status will get updated according to changes in your Zendesk account.
  • We will remind you to send an email or make a contact when a ticket is overdue.
  • You can use our contact management tools and filters to easily segment contacts with overdue tickets, completed tickets or any other tickets status.
  • Check past tickets of a contact in one place.

Zendesk and CRM integration